SUPPORT & REQUESTS

A clear way to get help.

Subscription management, billing questions and reports for products operated by Northline Digital.

Manage your subscription

Open your Keya account with the email used at checkout to manage future renewals.

Open Keya account

Cancellation or refund

Having trouble with access, a charge or cancellation? Email a request with your purchase details.

Prepare email

Report content

Report unlawful content, a rights violation or abuse. Include the exact URL and explain the concern.

Prepare report

Privacy and your data

Request access, correction or deletion of personal data, or a review of an account restriction.

Prepare request

Email buttons open your mail application. Send the message to deliver your request. Never include full card numbers, security codes or passwords.

CONSUMER RIGHTS

Withdrawal from a contract

Withdrawal is different from stopping the next renewal. If you are entitled to withdraw, send a clear statement by email or post. The template is optional.

Read the withdrawal policy

Prepare withdrawal email View withdrawal template

Contact & written complaints

Submit a written complaint by email or post. Where Croatian consumer law applies, we acknowledge receipt and respond within 15 days.

[email protected]NORTHLINE DIGITAL j.d.o.o.
Milutina Barača 62
51000 Rijeka, Croatia